Employee Placement System
Voice Response System
A guide for UAW-GM & UAW - Delphi employees
when using the Voice Response System to access the Employee Placement
System.
Helpful Hints:
Remember you must delete an Application and then enter a new
Application when re-applying to change your selections.
Review:
- Reference Guide
- Plant Summary Booklet
- Community Guide
- Know your Social Security Number
Be familiar with the different types of Applications. Be
familiar with the plant locations and CISCO Codes. Refer to your
reference guide booklet for plant locations and CISCO codes
Remember you must delete an Application and then enter a new
Application to change your selections.
Remember both Appendix A and the Flowback Agreement specify
the maximum number of job offers you are eligible to receive
during the term of the Agreements. Keep in mind that after you
have met the maximum, which is tracked in EPS, you will no longer
be eligible for future job offers
Use a touch-tone telephone - 1-800-628-4473
TDD connections are available.
Voice Response System Hours:
Monday through Saturday, 4:00 a.m. - 11:00 p.m. EST
NEPC Representative Hours:
Tuesday through Thursday, 9:00 a.m. - 11:30 a.m.; 1:00 p.m. -
3:30 p.m.
Employee Placement System (EPS)
Voice Response System
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Dial 1-800-628-4473
1-800-NAT-HIRE
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Welcome Greeting
Main Menu
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Option 1 - LISTEN
Use this Option to LISTEN to the
Applications you have on file in the Employee Placement System
(EPS).
You will be asked to enter your Social Security Number. The EPS
will tell you whether you have any Applications on file. You
can choose which Applications you would like to hear.
Listening to your Applications DOES NOT change your Applications.
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Option 2 - DELETE
Use this Option to DELETE an Application
you have on file in the EPS.
You will be asked to enter your Social Security Number. The EPS
will check to see which Applications you have on file. You can
choose which Application you wish to delete. If you delete an
Application, written confirmation will be mailed to your address
of record within two business days.
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Option 3 - APPLY
Use this Option to APPLY for openings
at other UAW-GM or UAW-Delphi plants. If you have not used the
Voice Response System before , you may want to PRACTICE using
Option 4 before entering an Application into EPS.
You will be asked to enter your Social Security Number.
If you are a skilled trades employee, you will be asked if you
are intered in applying for production job opportunities at the
plants your are selecting.
You can enter one or all of the following Applications:
- Area Hire
- Extended Area Hire
- Return to Former Community
Area Hire - includes all UAW-GM or Delphi
plants within the 50 mile radius (or longer in some areas) of
your current plant. You can apply to any of the plants. An Area
Hire Directory, which lists the plants within Area Hire, is available
in your Hourly Employment Office.
Extended Area Hire - includes all UAW-GM
or Delphi plants outside your Area Hire. You can apply for any
number of plants outside your Area Hire.
Return to Former Community - includes
all UAW-GM or Delphi plants within a 50 miles radius of a plant
where you formerly worked and still retain seniority. You must
currently be working at a plant outside the Area Hire of former
plant. You obtain a listing of the plants when your Former Community
from Area Hire Directory that is available in your Hourly Employment
Office.
Once you have chosen the type of Application you are filing,
you will be asked to enter the CISCO Code for each of the plants
that you are selecting.
After you have completed filing an Application, you will be advised
that your Application has been recorded. Written confirmation
of your Application will be pail to your address of record within
two weeks.
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Option 4 - PRACTICE
Use this Option to PRACTICE entering an Application.
You will be asked to enter your Social Security Number. You can
cnoose to practice filing an Area Hire. Extended Area Hire, or
Return to Former Community Application. The information you enter
during your Practice session WILL NOT be recorded.
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Option 5 - ROSTER
Use this Option to locate your ROSTER POSITION.
You will be asked to enter your Social Security Number. You can
choose which Application (Area Hire, Textended Are Hire or Return
to Former Community) for which you would like to locate your
roster position. You will need to know the CISCO Code for the
GM or Delphi plant. F records shou you have not applied, you
may want to select option 1 to listen to your Application on
file.
Your current position on the roster is subject to change as the
system updates and processes the applications.
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Option 6 - TALK
Use this Option to be transferred to an Employee
Placement Center Representative.
Employee Placement Center Representatives will be available Tuesday
through Thursday.
Hours of Operation: 9am-11:30am; 1pm-3:30pm
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